Frequently Asked Questions
Answers to all questions which are commonly asked
MTBS LLC specializes in comprehensive medical transcription and medical billing services. This includes accurate and timely transcription of dictated medical reports, as well as managing the entire medical billing cycle from patient registration and claim submission to denial management and accounts receivable follow-up.
Our transcription process is designed for efficiency and accuracy. Healthcare providers dictate their notes via a secure system, and our experienced medical transcriptionists transcribe them. The documents are then proofread by a certified editor before being delivered back to you in your preferred format. We can handle a wide variety of audio formats.
Absolutely. Data security is our top priority. We are fully compliant with all HIPAA regulations and guidelines. We use secure, encrypted platforms for all data transfer and storage, and all of our staff members are trained on strict privacy and confidentiality protocols to ensure patient data is protected.
We offer flexible turnaround time (TAT) options to meet your needs, including standard 24-hour delivery and STAT options for urgent reports that can be delivered in as little as 2 to 6 hours.
Our medical billing fees are typically a percentage of the total revenue we collect for you, which incentivizes us to maximize your collections. The exact percentage can vary depending on factors such as the size of your practice, the volume of claims, and your medical specialty. We provide a customized quote after a free consultation.
Yes, we manage the complete revenue cycle management (RCM) process. This includes patient eligibility verification, accurate medical coding, charge entry, claim submission, payment posting, accounts receivable (A/R) follow-up, and denial management. Our goal is to streamline your cash flow and reduce your administrative burden.
Yes, our services are designed to integrate seamlessly with most major EHR and practice management systems. We work with your current software to ensure a smooth and efficient workflow, minimizing disruption to your practice.
We offer a combination of highly accurate services, competitive pricing, and a personalized approach. We assign a dedicated account manager to each client, ensuring you have a single point of contact for all your needs. We also have a proven track record of increasing practice revenue and reducing denied claims.
Our Process
How to Sign up with MTBS LLC.
Initial Consultation
We begin with a no-obligation consultation to understand your unique needs. We then analyze your current workflows to identify pain points and create a customized solution.
Discuss your specific practice needs and goals.
Analyze your current billing and transcription workflows.
Identify key challenges and pain points in your process.
Assess how our services can best integrate with your operations.
Agreement & Secure Setup
After agreeing on a service plan, we finalize a comprehensive service agreement. Our team then securely sets up all necessary systems while ensuring full HIPAA compliance.
Finalize a clear and comprehensive service agreement.
Securely set up all necessary systems and communication channels.
Ensure all data access and handling is fully HIPAA compliant.
Establish a secure and reliable platform for data exchange.
Training & Integration
A dedicated onboarding specialist will work with your team to ensure a smooth integration. We provide training and establish a seamless workflow for sharing all necessary documents.
Connect with a dedicated onboarding specialist.
Receive training on our communication protocols.
Establish a seamless workflow for document sharing.
Integrate our systems with your current operations for efficiency.
Live Service & Ongoing Support
With systems in place, we go live and begin managing your billing and transcription needs. We provide continuous support and regular performance reports to ensure your continued success.
Go live with our full range of services.
Begin handling your billing and transcription needs.
Receive proactive, continuous support from our team.
Get regular performance reports to track your progress.
