At MTBS LLC, protecting the privacy of our clients, patients, and visitors is our top priority. We are committed to ensuring full compliance with HIPAA (Health Insurance Portability and Accountability Act) and all applicable data protection regulations. This Privacy Policy explains how we collect, use, protect, and share information through our website and services.
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Who We Are
MTBS LLC is a professional medical transcription, billing, and revenue cycle management company.
Our official website is: https://mtbsrcm.com.
For inquiries, you can reach us at info@mtbsrcm.com or via our Contact Page.
Information We Collect
We may collect the following information when you use our website or services:
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Personal details such as your name, email address, phone number, and organization details when you fill out a contact form.
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Information related to your medical practice or billing inquiries that you choose to share with us.
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Technical information such as IP address, browser type, and device information for analytics and security purposes.
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Data collected through cookies and tracking technologies to improve website performance.
HIPAA & Patient Data Protection
As a medical billing company, MTBS LLC follows strict HIPAA compliance standards to safeguard patient data.
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All Protected Health Information (PHI) shared with us is encrypted and securely stored.
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We do not share patient data with unauthorized third parties.
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Our staff undergoes continuous HIPAA training to ensure compliance and confidentiality.
Comments
When visitors leave comments on our site:
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We collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.
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An anonymized string created from your email address may be sent to the Gravatar service to check if you are using it. (See Gravatar Privacy Policy).
Media
If you upload images to our website, please avoid uploading files with embedded location data (EXIF GPS), as visitors can extract location details from these files.
Cookies
We use cookies to enhance user experience and track website performance:
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If you leave a comment, cookies may store your name, email, and website for convenience.
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Login and screen preference cookies are stored for registered users.
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Analytics cookies may be used to measure website traffic and usage trends.
You can manage or disable cookies in your browser settings.
Embedded Content from Other Websites
Articles and resources on our site may include embedded content (e.g., videos, articles, forms). Embedded content behaves as if you visited the third-party site directly. These external sites may collect data, use cookies, or track your interaction.
Who We Share Your Data With
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We do not sell, rent, or trade your personal or patient information.
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Data may be shared with authorized employees and service providers strictly for operational purposes.
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If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
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Comments and their metadata are stored indefinitely for moderation and follow-ups.
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For registered users, we store profile information until the user requests deletion.
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Business inquiries and billing-related records may be retained in compliance with legal and healthcare regulatory requirements.
What Rights You Have Over Your Data
You have the right to:
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Request an exported copy of personal data we hold about you.
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Request deletion of your personal data, except data required for legal, administrative, or security purposes.
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Contact us at info@mtbsrcm.com to exercise your rights.
Data Security Measures
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Encryption of sensitive medical and billing data.
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Secure servers and restricted access controls.
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Regular audits and monitoring to prevent unauthorized access.
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Disaster recovery protocols to safeguard against data loss.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
For analytics and hosting, non-sensitive data may be processed by third-party providers under strict confidentiality agreements.
Links to Other Pages
For more details about our company and services, please visit:
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in regulations, technologies, or our business practices. Updates will be posted on this page with a revised “Last Updated” date.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@mtbsrcm.com
🌐 Website: mtbsrcm.com
📩 Contact Page: https://mtbsrcm.com/contact-us
